Visitor Management: Make the Front Desk a Control Point

Front desks are where security gets tested: busy moments, friendly pressure, and constant exceptions. A consistent visitor flow—especially in a mobile log—removes most of the risk.

Front desk fundamentals

A front desk works when it is consistent: verify, log, badge, and escort based on policy.

The biggest failures happen when the process is ‘mostly’ followed. A simple digital flow helps teams stay consistent when the lobby is busy and people are impatient.

ID verification
Host confirmation
Visible visitor badges
Escorts when required

Where a mobile app helps most

VigiloX supports a quick, repeatable visitor workflow: capture the essentials, confirm the host, and keep a clean record that’s easy to review later.

Standard fields so names/times don’t get missed
Optional photo attachments for documentation
A consistent log format for client reporting